If you find that print you are receiving is light and spotty print, then the best possible reason may be the clogged head. Inkjet printer or utility programs could be some other possible reasons. Whenever you receive poor quality print you can take help of HP printer technical support team for understanding the possible causes. There are few fixed steps which if followed in proper way can solve the problem automatically. For solving the print quality issue if you take guidance from HP customer service team then you will find that it consists of highly qualified and experienced technicians who uses advanced tools and techniques for finding resolutions.